Digitalisation EVVA 4.0 = Sustainability at all levels
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Designated as a key topic for EVVA GRI: no equivalent UN Sustainable Development Goals (SDGs), No. 8: Decent working conditions and economic growth; No. 9: Industry, Innovation and Infrastructure
Management approach – our why:

Photo of a robotic arm The age of the digitally networked company has long since begun – from production (keyword "Industry 4.0") to IT and from administrative processes to customer applications. EVVA has always focused on state-of-the-art technologies throughout the company's history – and thanks to a high demand, it has also become a reliable employer for a growing workforce. EVVA's management has included the digitalisation strategy in its top goals, and in the coming years numerous processes will be automated and new digitalisation projects implemented. The impact of digitalisation in general and EVVA projects in particular are considerable. This is why digitalisation has been identified as a key sustainability topic in stakeholder dialogue.

Economic impact

In manufacturing companies, digitalisation will become firmly established in all areas. The process of digitalisation starts with the incoming customer order (via an ordering portal with defined product codes), continues with automated manufacturing processes and ends with the dispatch of the product. The economic advantages are, for example,

  • annual increase in productivity because quantities can be produced in less time.
  • more efficient processes, e.g. through automatic error detection. Waste (such as in key production) has been constantly reduced over the last years;
  • better flow of information between IT systems and manufacturing machines. The prerequisite for optimal data exchange is uniform IT infrastructures and compatible interfaces;
  • our sales partners benefit from faster production and delivery times, from a lower potential for errors due to automated production steps and from the possibility of producing very small batch sizes from a large number of individual orders.

Social impact

EVVA does not share the fear that advancing digitalisation will replace human resources. "In principle, more jobs are created after every industrial revolution. It becomes more of a problem if automation and digitalisation are not implemented, because then competitiveness is at stake", says EVVA CEO Stefan Ehrlich-Adám.

EVVA owner Nicole Ehrlich-Adám adds: "Digitalisation relieves us from repetitive, tedious processes. But what makes humans so special, and what no machine and no algorithm can take from us, is our genius, our surprising and creative elements. That’s why I find the cooperation between people and machines very exciting and positive. Digitalisation reduces monotonous activities, and that is good. The work for people will be more qualified, more varied and also more autonomous."Read more in Why Sustainability > Strategy.

Ecological impacts

Our 4.0 machines and applications have the great advantage that they are

Photo Clean Production key machine
Clean Production key machine

  • Clean Production ready, i.e. no resources such as oil and water are required. In some cases, they can replace several conventional machines and thus save many tons of oil and water per year. Find out more at Clean Production
  • Accelerate paperless work. EVVA has been able to save 9 tonnes of paper since 2015, largely through digitalisation. Read more under Waste


  • However, for this, digital systems require more electricity than conventional machines. They have to manage far more tasks and must meet the increasing demand for more complex security systems. EVVA implements extensive energy-saving measures to compensate for this. For more information, see Energy & Emissions overview


Selection of EVVA digitalisation projects:

  • State-of-the-art IT infrastructure. EVVA's main digital project started in 2019, specifically to optimally align the IT landscape with the potential for digitalisation. EVVA is currently introducing a new standard system that optimises the data linking – and thus the planning and organisation within the company.
    Our IT was also very well prepared for the Covid-19 crisis. The technical requirements for teleworking were made available virtually overnight without any technical problems. This digitalisation advantage makes it possible to work even more independently

  • New digital learning platform for employees since 2021. More on this under "EVVA Academy"

  • New digital team board in the production. Since 2021, tasks, key figures, occupational safety status and other information from the production area are no longer displayed in analogue form, but on a digital team board. This is centrally accessible for all production employees and can be viewed at any time even without PC access

  • Ordering portal. The EVVA uniform digital ordering system for trade partners is already in use at some EVVA locations since 2020. Its advantage: A clear, unambiguous ordering process (using predefined product codes) that virtually eliminates input errors and immensely increases EVVA's order quality. Unstructured and incomplete orders are therefore no longer a problem  

  • IllustrationCalculation new. The traditional calculation of key system authorisations is very complex. The "Ariadne" project has the task of automating approvals and creating a seamless flow through the process. The path leading to the goal becomes shorter and simpler – like that of Theseus, who escaped from the Minotaur's labyrinth with the help of Ariadne's thread. Ariadne uses AI algorithms. Artificial intelligence is taught and the program learns independently  

  • Manufacturing. The "Assembly System of the Future" is an EVVA project that received an award from the Vienna Business Agency: Depending on the order, the cylinder core filling machine at the headquarters picks the suitable locking pins from more than 160 different types and fills the cylinder plug fully automatically. This 100% controlled process guarantees maximum quality and rules out errors. The more complex the locking system, the more diverse the access hierarchies, the more it shows its benefits. Filling the plug with the pins is a strenuous and time-consuming manual activity that a machine can perform. Assembly staff check the machine and production status on screen. They then combine the cylinder plug with the cylinder housing on modern and ergonomically designed workstations.

    Photo EVVA assembly station with digital assistance programs
    EVVA assembly station with digital assistance programs
    Another example is a new key cutting machine for the new mechanical systems which can finish keys in just one operation – from the embossed blank to the profile and pin holes to the key tip and inscription. The machine requires highly qualified and well-trained specialist personnel
  • Digital assembly lines. All orders for our electronic cylinders are recorded digitally without order documents and programmed onto the workpiece holders. The assembly team can immediately call up all order information such as the ordered functions and designs on the monitor
  • Production app. EVVA uses this power app for electronic production control. It ranks orders by priority – and does so interactively and in real time. The production workers can provide immediate and simple feedback on work steps and on any problems, e.g. missing parts, via the app.
  • Robotics. Collaborating robots (cobots) take over monotonous work steps, such as turning and milling work in EVVA's production areas and product testing in our Research & Development department. Automated testing compresses 4 weeks of manual testing to 40 hours – and at the same time reduces the potential for errors and shortens release times for new products and product functions.
  • Photo of an employee at the 3-D printer Additive manufacturing. In recent years EVVA has been able to build up a great deal of know-how with 3D printing processes. We now use additive manufacturing in product development for sample parts – and also for machine components that previously had to be laboriously produced with CNC machines. 3D models, which increasingly replace classic drawings, are imported directly into the production facilities via CAD/CAM software (CAD/CAM = computer-aided design or manufacturing). These 3D models specify exactly how a product part must be machined
  • Wearables. Gloves with integrated scanners are used at EVVA in electroplating and warehouse logistics. They replace the previous handheld scanners and have proven themselves through their time-saving and easier handling
  • Shipping process. Employees can now immediately request digital dispatch documents, which were previously forwarded manually by the order management team.
  • Switch from paper to digital documents. Outgoing invoices, orders, order confirmations, etc. are increasingly being processed digitally via pdfs. EVVA headquarters currently sends around 700 invoices/credit notes daily, around 40% of which are digital. This reduces paper requirements as well as postage costs and the invoice is sent to the recipient the same day. Calculated over the year, this results in about 70,000 fewer paper copies (248 working days x 280 digital copies) and about 50,000 euros in cost savings [70,000 x (€0.74 minimum postage + €0.03 envelope & paper)]

    Incoming invoices: In 2021, EVVA automated the invoice receipt process at the headquarters. 93% invoices are received paperless. We provide our trade partners with digital invoices via the existing partner portal. The remaining 7% continue to be processed on paper, since electronic delivery is not possible with the suppliers concerned
  • Budgeting process. EVVA has already digitalised sales planning in Germany and Austria, the other locations are planned to follow from 2021 on
  • Highly secure encryption methods. Encryption of our electronic EVVA access systems, which can also be operated with a smartphone, is one of the most secure in the world (see more about data protection). KeyCredits allow the user to issue or change digital access authorisations within seconds
  • You can find out about EVVA’s current research cooperations and tests relating to digitalisation and Industry 4.0 under Cooperations and Partnerships
Our targets

Fulfilment date: 2023

How: EVVA is introducing a new standard ERP system (ERP = Enterprise Resource Planning) which optimally manages and links processes such as quotation drafting, material requirements, orders, etc. Implementation has been continuous since 2019 in stages until 2023.

Positive effects: future-proof IT landscape; cloud services can be used ideally (at EVVA already for emails, training management, certain IT programmes, etc.); transparent and uniform database; improved information flow; standards and simple processes to reduce complexity; redundant data and occasional duplicate data entry efforts are a thing of the past.

Fulfilment date: 2022

How: The EVVA Digital Services division standardises the IT infrastructure at all international EVVA locations. Most have already been migrated, with the last 4 sites to follow by 2022.

Positive effects: A uniform infrastructure is the basic prerequisite for being able to implement digitalisation steps across the group. Local IT solutions that require extra maintenance are therefore a thing of the past.

Fulfilment date: Primary 2021 – period extended to 2023

How: The digital ordering portal, with which our trade partners can order EVVA products at any time, has been in use in Switzerland, Germany and Austria since 2020. It was planned to be rolled out in other subsidiaries in 2021. As this requires further strategic considerations, this target was set to 2023.

Positive effects: Headquarters' order management receives almost 170,000 orders per year. However, about half of them arrive unstructured, e.g. not written legibly and thus not electronically processable. A total of 18% of orders are incomplete – EVVA has to query around 32,000 orders per year. The digital ordering portal (where no authorisation calculations are necessary) and the Access Designer (a further EVVA service which covers the calculation of comprehensive locking plans) now ensure precisely defined ordering processes. This means that EVVA no longer has to conduct time-consuming checks and enquiries!

Fulfilment date: 2024

How: Key figures such as cycle times or downtimes are currently usually only available per machine. Our goal is to link the existing data via production software and to increasingly network our machinery.

Positive effects: The data volumes can be analysed holistically with AI technologies. Machine learning, neural networks, predictive maintenance etc. lead to maximum quality and error prevention. In addition, the installation of the central software will make production more energy-efficient (electricity, cooling, air pressure). According to first estimates, savings of 150,000 kWh are possible.

Fulfilment date: 2024

How: These are digital assistants for assembly; they show the correct assembly steps and configurations on monitors. EVVA already uses worker assistance systems for electronic access systems and electroplating. The individual workstations are adapted to the production lines. The aim is now to make greater use of worker assistance in the packaging process and in the production of our mechanical systems. As one of the first steps, a digital team board was introduced in 2021.

Positive effects: Worker assistance systems support assembly workers and are expected to reduce errors in the assembly and packaging process by 50%.

Fulfilment date: 2024

How: Several 3D printers are in use at EVVA in automation technology and in research & development, e.g. for creating prototypes or for machine components such as covers and support systems. The internal EVVA project group "Additive Manufacturing" is examining further future 3D printing applications together with the Fraunhofer Institute. We test various processes and materials such as plastics and metals.

Positive effects: Additive manufacturing currently offers a number of advantages, especially for small quantities and individual product requests, and can thus relieve the burden on series production. We believe that additive manufacturing will have an ever greater impact on production methods. Our tests with different technologies – such as FDM (Fused Deposition Modelling) for large stable components or DLP (Digital Light Processing) for the smallest, most complex parts – bring us valuable experience and keep us on the cutting edge of this technology. How can additive manufacturing be automated reliably and economically, e.g. for cylinder housings made of metal? What is not yet feasible today, but offers great potential for our company in the future? That's what we want to find out with this goal!

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